Who We Are 

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), SmokeMart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. 

The Role                                             

We're looking for a proactive and people-focused HR Advisor to join our collaborative People & Culture team. In this role, you'll partner closely with leaders across our diverse retail network to provide trusted advice on all things people-related.

You'll be the go-to for guidance on employee relations, performance management, workplace matters, and interpreting legislation, modern awards, and enterprise agreements. From drafting key documentation and supporting underperformance processes, to helping resolve complex disputes, your advice will make a real difference in creating positive outcomes for both team members and the business.

You'll also contribute to a culture of knowledge sharing within the Advisory team, support our P&C Specialist on complex cases (including investigations), and play a key role in nurturing a workplace where people feel valued, supported, and motivated to deliver great results

Responsibilities

You will provide:

• Partnering with line managers on workplace matters and the preparation of key employee documentation.
• Provide advice on the interpretation of relevant employment law, moderns awards, and industrial instruments.
• Provide guidance on the application of company policies and procedures.
• Support line managers to resolve complex workplace disputes, conflicts or matter arising from various operational.
• Provide advice to line managers on underperformance matters and draft performance improvement plans.
• Supporting the growth of the Advisory team through knowledge sharing and collaboration. 
• Support line managers by providing advice and preparing necessary documentation, including communication with medical practitioners on matters related to non-work-related fitness for duty.
• Support our Specialist P&C Advisor for more complex matters including any matter of alleged serious misconduct or P&C conducted investigations.
• Attend our various sites and foster a positive workplace culture ensuring a productive and engaged workforce.
• Enhance the spirit and reputation of the organisation.
• Maintain a culture focused on sales and customer service.

How you work:

• You have agile and adaptive thinking to meet the fast paced retail environment.
• The ability to deliver projects whether leading them or contributing to them as part of a team.
• Participate and contribute across functions in a growing and rapidly changing business.
• Contribute to making a business and creating a reputation that people aspire to be a part of.
• You demonstrate genuine empathy and prioritise the safety and well-being of everyone, ensuring that all people go home safely.
• You act with integrity and understand the importance of the company’s reputation.
• You are inclusive and fair, creating opportunities for everyone and valuing diverse perspectives.
• You show resilience and determination, remaining focused and persistent until goals are achieved.

What We offer

• Join a dynamic team at a renowned South Australian company, known for their innovation and outside-the-box thinking.
• Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse.
• Access to exclusive staff benefits via our OTR App.
• Access to our free and confidential Employee Assistance Program (EAP).

About You

Essential:

• Employee relations experience advising on modern awards, employment matters and the Fair Work Act 2009.
• Tertiary qualification in a relevant discipline (such as human resources, business, psychology, law) or equivalent experience. 
• Experience managing workplace investigations.
• Excellent verbal and written communication and relationship-building skills. 
• Demonstrated ability to have difficult conversations with various stakeholders.
• The ability to apply critical thought to drafting and advice in a workplace environment. 
• Strong problem-solving, planning, and project management skills.

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles. 

Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.