Who We Are

OTR began in 1984 as a family-run BP service station in South Australia. Today, it is part of the ASX-listed Viva Energy Group, driven by an ambitious vision to become Australia’s largest convenience retailer. Together, Viva Energy’s expansive national footprint and OTR’s history of innovation have created a network of over 1,000 convenience locations across the country.

As South Australia’s largest private employer, OTR employs over 6,500 people across a nationwide network of more than 200 convenience retail outlets and Quick Service Restaurants (QSRs). Operating 24/7, we proudly serve our customers—whom we call "guests"—with a dedication to excellence in service and convenience. Our customer-focused innovation has set benchmarks in the Australian convenience retail landscape.

The OTR Group also manages the national retail chain Smokemart & Giftbox (SMGB) and licenses 92 Quick Service Restaurants, including leading brands such as Hungry Jack’s, Guzman Y Gomez, Subway, Oporto, Wok in a Box, and Krispy Kreme SA.

Beyond traditional convenience, OTR offers Drive Thru services and Happy Wash facilities at select locations. Our portfolio features iconic in-house brands like C Coffee, Moe’s, Eat, Chill, and more, delivering diverse options to meet every need.

At OTR, our mission is simple: to make life easy for our guests, anytime and anywhere—we never close.

Our Values

• Care – the safety of our people is our highest priority
• Reputation – our success is built on our reputation for excellence
• Equality – we all have an equal opportunity to shine
• Determination – we don’t stop until we win

Who You Are

Our ideal candidate would demonstrate the following attributes:

• Exceptional customer service skills
• Self-motivation and a desire to grow
• Passion and enthusiasm for work
• Positive, can-do attitude
• Ability to adapt to change
• Strong attention to detail
• Ability to listen and follow instructions
• Strong sense of teamwork

What We Offer

At OTR, we are renowned for our culture of transparency, diversity, and inclusivity. Our culture is unique –you will feel it as soon as you walk through the door. We have a huge range of exciting roles to choose from, across a broad range of brands. Whether you are looking for a career in management or a retail job that can fit flexibly with your lifestyle, we have opportunities for every skillset. We offer a range of career and professional development pathways, along with well-defined health and leave benefits.

Some of the highlights of a career with OTR include:

• Flexibility to grow into new roles within our organisation through work ethic and professional development
• Ability to build your career in a huge variety of locations across Australia
• A strong commitment to inclusivity, embracing and celebrating every culture
• Work-life balance, health benefits, and special employee discount programs
• A safe, fun working environment built around a culture of giving
• Coaching and mentorship from some of the best leaders in our industry
• Support to develop new skills in a dynamic, fast-paced environment
• Sharing in the successes of a business that is growing at an extraordinary pace
• Opportunities to earn up to eight weeks’ pay as a bonus through our class-leading incentive program, Step Up

For the exciting opportunity to be a part of our amazing team, please apply today. We look forward to seeing your application!