Loss Prevention Manager – Financial Compliance

OTR. Making Life Easy.              

A newly created position to join a dynamic, fast-growing team in a role that has been created to deliver high standards of compliance in OTR stores through the administration of the ‘Top 25 loss’ initiatives.

The role is related to improving OTR’s performance on cash management, POS transaction processing and associated fraud or administrative risk.

Your contributions

• Builds positive relationships with store and SSO stakeholders.
• This is a field-based role with the incumbent expected to spend most of their time in store.

• Daily oversight of cash losses / media variance and drive offs for the bottom 25 stores with a focus on delivering improved performance, coaching, training, and upskilling store teams to ensure resolutions are in place. This could include implementing processes such as prepay for fuel and implementation of the Daily Financial Controls program.
• Be a subject matter expert for the focus stores, ensuring all routines are fit for purpose and being completed correctly, driving compliance where necessary.
• Work with the operations team and profit protection colleagues to resolve and further investigate identified issues in the stores of focus. 
• Managing compliance and overseeing fraud indicators for. 

• Lotto
• Transactional fraud (refunds, skimming, POD’s etc)
• Register balancing and daily statements.
• Fraudulent or unauthorised discounting.
• Drive offs.

• Address root causes of repeating issues to develop permanent ongoing solutions for deployment.
• Engage with Profit Protection Partners to resolve and further investigate identified issues.
• Collaborate across functions to drive our competitive advantage.
• Any other tasks as requested from time to time.

What we offer

• Join a dynamic team at a renowned South Australian company, known for their innovation and outside-the-box thinking.
• Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse.
• Access to exclusive staff benefits via our OTR App.
• Access to our free and confidential Employee Assistance Program (EAP).

What we are looking for

• Bachelor's degree in finance, accounting, business administration, or a related field.
• Minimum of 5 years of experience in financial controls, compliance, or risk management.
• Strong understanding of cash management, POS systems, and fraud detection techniques.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Ability to communicate effectively with stakeholders at all levels of the organisation.
• Proven track record of driving process improvements and implementing best practices.
• Experience in training and developing teams to enhance their capability in managing financial risk.

If you are a results-oriented professional with a passion for compliance and risk management, we encourage you to apply for the Financial Controls Manager position at OTR.

We are OTR, a cornerstone of Australian enterprise with over 6500 dedicated Team Members, dedicated to deliver on our commitment to making life easy. At OTR, we’re not just redefining but actively disrupting the convenience retail sector.